Unit 29a the Abbeycentre

Longwood Road


County Antrim

BT37 9UH






The Practice is extremely short-staffed at the moment, please bear with us while we try our best to work around this




Closed Bank Holidays


Friday 12 July 2024

Monday 26 August 2024

Wednesday 25 December 2024

Thursday 26 December 2024


Outside of normal surgery hours, emergency cover is provided by Dalriada Doctor-on-Call Service.


Tel: 028 25 663500




Revised opening hours


Monday - Friday


0900 - 1300


1400 - 1730




Register for online prescription ordering at www.patient-services.co.uk


Contact Reception fo Details



Thank you.







Welcome to the Whitehouse Medical Practice Website


We are a caring, professional, family medical practice with 5 Partners, 4 Associates and Trainee Doctors


Dr Tracey Cruickshanks, Dr Rosemary Kane,

Dr Claire Finnegan, Dr Jordan Allen, 

Dr Susie Monaghan, Dr Katharine Potts and Dr Rachael McCloskey





Our staff are receiving an increasing amount of abuse from patients - this will NOT be tolerated.  Instances of abuse in ANY form eg social media, telephone, answer machine message etc, will result in the patient being removed from our Practice list.


Please do not challenge staff when they are unable to give you an appointment or ask for further information with respect to your query.  They are simply acting on Practice policy and assisting the GPs as requested in order to help them work effectively and safely. 


Our admin staff have been asked to not give appointments to people arriving at the front desk.  If you come into the surgery to request an appointment, you will be asked to phone in.  This is so we are not disadvantaging people who cannot just drop in for reasons of disability, work or caring commitments.


To view full policy click here





We are a Training Practice, and usually have another doctor working in the practice as part of their training.  These doctors are fully qualified and work under supervision.


             This may involve video taping consultations with the patients knowledge and prior consent   


Opening Hours


 Monday to Friday 09.00 am to 5.30 pm

Closed: 1 pm to 2.00 pm for Lunch


Please note our phone-lines are closed between 12 pm and 2 pm every day



Closed Saturday and Sunday


 Services we offer 

Child Immunisations 


 Cervical Screening


Chronic Disease Management


 Obesity Intervention





Minor Surgery 


 Drug Monitoring

  NHS Travel ClinicsFamily PlanningMental Health


Warfarin  Monitoring


Smoking Cessation  







Telephone Number:  028 90 865 402    

On line Services: www.patient-services.co.uk 

(Prescription Ordering and Appointments)

 Direct Dial Telephone Numbers 
Telephone Consultation028 90 865 402

09.00 until slots are filled


Home Visit Request (to be received before 10am)

 028 90 360 520

8.30am to 5.30pm






 Prescription Answer Service                                                       



028 90 360 510

24 hour service Mon - Fri

Antenatal Appointments (Community Midwives)028 90 552272 

All Other Enquires    Telephone 028 90 865402  after 11 am







When the surgery is closed and you need a doctor

IN AN EMERGENCY ONLY please contact


Dalriada Doctor on Call  028 2566 3500   




 IT Manager: Tracey McFall                       Practice Manager: Mrs Gillian Revie



We welcome your comments about our service.  If you have any issues which you wish to raise, please ask to speak to a Senior Receptionist initially.  We operate a complaints system in line with NHS policies - any concerns will be treated seriously and investigated as appropriate.  You can make a complaint verbally to a Senior Receptionist or  to the Practice Manager.  You can also make your complaint in writing. 

Please do not send complaints via email unless advising Reception of your intention to do so, as these may not go to the appropriate person or be attended to within the relevant timeframe.