Unit 29a the Abbeycentre
Longwood Road
NEWTOWNABBEY
County Antrim
Northern Ireland
BT37 9UH
IMPORTANT INFORMATION
Revised opening hours
Monday - Friday
0900 - 1300
1400 - 1730
COVID Vaccinations
See the COVID Vaccination tab for Information
Due to Workload Demands
The Practice will be closing every Wednesday at 1 pm from 8 January 2019, we will
re-open on Thursday morning
Register for online ordering at www.patient-services.co.uk
Thank you.
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Welcome to the Whitehouse Medical Practice Website
We are a caring, professional, family medical practice with six doctors
Dr Gerry Meenan, Dr Tracey Cruickshanks, Dr Rosemary Kane, Dr Colin Young. Dr Claire Finnegan and Dr Jordan Allen
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COVID VACCINATION CLINICS
Along with all local GP practices, we will be carrying out covid vaccinations for the next several weeks Please see the COVID Immunisation Section on this website which will show when you should expect to be called.
Access to the practice will be restricted at times and our overall availability to deal with calls and queries will be reduced.
PLEASE CONTACT US AS USUAL IF YOU ARE UNWELL OR HAVE A SYMPTOM WHICH MAY BE A SERIOUS ILLNESS.
However, we would appreciate it if routine queries which could be answered elsewhere or which are not medical are not passed to us at this time.
We will not be able to issue letters/ fill in forms etc other than those directly related to your medical care.
Many thanks in advance for your help and support. |
We are a Training Practice, and usually have another doctor working in the practice as part of their training. These doctors are fully qualified and work under supervision.
This may involve video taping consultations with the patients knowledge and prior consent |
Opening Hours
Monday to Friday 09.00 am to 5.30 pm Closed: 1 pm to 2.00 pm for Lunch
Please note our phone-lines are closed between 12 pm and 2 pm every day
Closed Saturday and Sunday |
Services we offer | Antenatal | Asthma | Cervical Screening |
Chronic Disease Management
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Obesity Intervention | Diabetic | Epilepsy | Immunisation |
Minor Surgery |
Drug Monitoring | Travel Clinics | Family Planning | Mental Health |
Warfarin Monitoring
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Child Immunisations | Smoking Cessation |
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![]() | Telephone Number: 028 90 865 402 On line Services: www.patient-services.co.uk (Prescription Ordering and Appointments) |
Appointments/Enquiries/Test Results | 028 90 865 402 | Triage Request 08.30 to 11.00 |
Home Visit Request (to be received before 10am) | 028 90 360 520 | 8.30am to 5.30pm |
Emergency Calls Only |
028 90 360 520 | |
Prescription Answer Service | 028 90 360 510 | 24 hour service |
ALL TELEPHONE CALLS ARE RECORDED AND MONITORED FOR TRAINING PURPOSES
When the surgery is closed and you need a doctor IN AN EMERGENCY ONLY please contact
Dalriada Doctor on Call 028 2566 3500
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IT Manager: Tracey McFall Practice Manager: Mrs Gillian Revie |
Compliments, Complaints and Feedback We welcome your comments about our service. If you have any issues which you wish to raise, please ask to speak to a Senior Receptionist initially. We operate a complaints system in line with NHS policies - any concerns will be treated seriously and investigated as appropriate however, due to the current extenuating circumstances of Covid, patients should be aware that there may be a considerable delay in addressing these issues. You can make a complaint verbally to a Senior Receptionist or ask to speak to the Practice Manager. You can also complain in writing. Please do not send complaints via email as these may not go to the appropriate person. |