Unit 29a the Abbeycentre

Longwood Road

NEWTOWNABBEY

County Antrim

Northern Ireland

BT37 9UH

 

  

 

Important Information


Closed

Friday 12th July 2019



 



                We are Closed


from 1pm to 1.45

Monday to Friday

 

 

Welcome to the Whitehouse Medical Practice Website

 

We are a caring, professional, family medical practice with five doctors

 

Dr Gerry Meenan, Dr Tracey Cruickshanks, Dr Rosemary Kane,

Dr Colin Young and Dr Claire Finnegan

 

 

Important Changes to Appointments

 

 

        We are a Training Practice, and usually have another doctor working in the practice as part of their training.  These doctors are fully qualified and work under supervision.

             This may involve video taping consultations with the patients knowledge and prior consent   

 

Opening Hours

 

 Monday to Friday 08.30am to 5.30pm

Closed: 1pm to 1.45pm for Lunch

 

Please note our phone-lines are closed between 12 pm and 2 pm every day

 

Closed Saturday and Sunday

 

 Services we offer 

 Antenatal

 Asthma

 Cervical Screening

 

Chronic Disease Management

 

 Obesity Intervention

Diabetic

Epilepsy

Immunisation

 

Minor Surgery 

 

 Drug Monitoring

  Yellow Fever       Family PlanningMental Health

 

Warfarin  Monitoring

 

Child Immunisations  

Smoking Cessation 

Travel Clinics 

 

 

 

Telephone Number:  028 90 865 402    

 

 Direct Dial Telephone Numbers 
 
Appointments/Enquiries/Test Results028 90 865 402Triage Request - 08.30 to 11.00
Home Visit Request (to be received before 10am)028 90 360 520

8.30am to 5.30pm

 

Emergency Calls Only

                    

                      028 90 360 520                           
Prescription Answer Service028 90 360 51024 hour service

 

ALL TELEPHONE CALLS ARE RECORDED FOR MONITORING AND TRAINING PURPOSES

 

 

 

When the surgery is closed and you need a doctor

IN AN EMERGENCY ONLY please contact

 

Dalriada Doctor on Call  028 2566 3500   

 

 

 

IT Manager: Tracey McFall                       Practice Manager: Mrs Gillian Revie

 

Compliments, Complaints and Feedback

We welcome your comments about our service.  If you have any issues which you wish to raise, please ask to speak to a Senior Receptionist initially.  We operate a complaints system in line with NHS policies.  You can make a complaint verbally to a Senior Receptionist or ask to speak to the Practice Manager.  You can also complain in writing. 

Please do not send complaints via email as these may not go to the appropriate person.