Unit 29a the Abbeycentre
Longwood Road
NEWTOWNABBEY
County Antrim
Northern Ireland
BT37 9UH
IMPORTANT INFORMATION
Flu Clinics Commencing
October 2019
Christmas & New Year:
The surgery will be closed on Wednesday 25th and Thursday 26th December 2019
Wednesday 1 January 2020
PLEASE ENSURE YOU ORDER & COLLECT YOUR REPEAT MEDICATION IN PLENTY OF TIME
NB: The Practice will be closing every Wednesday at 1 pm from 8 January 2019, it will re-open on Thursday
We are Closed from
1pm to 1.45
Monday to Friday
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Welcome to the Whitehouse Medical Practice Website
We are a caring, professional, family medical practice with five doctors
Dr Gerry Meenan, Dr Tracey Cruickshanks, Dr Rosemary Kane, Dr Colin Young and Dr Claire Finnegan
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Important Changes to Appointments
We are a Training Practice, and usually have another doctor working in the practice as part of their training. These doctors are fully qualified and work under supervision. This may involve video taping consultations with the patients knowledge and prior consent |
| Opening Hours
Monday to Friday 08.30am to 5.30pm Closed: 1pm to 1.45pm for Lunch
Please note our phone-lines are closed between 12 pm and 2 pm every day
Closed Saturday and Sunday |
Services we offer | Antenatal | Asthma | Cervical Screening |
Chronic Disease Management
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Obesity Intervention | Diabetic | Epilepsy | Immunisation |
Minor Surgery |
Drug Monitoring | Yellow Fever | Family Planning | Mental Health |
Warfarin Monitoring
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Child Immunisations | Smoking Cessation | Travel Clinics |
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 | Telephone Number: 028 90 865 402 On line Services: www.patient-services.co.uk (Prescription Ordering and Appointments) |
| Appointments/Enquiries/Test Results | 028 90 865 402 | Triage Request 08.30 to 11.00 |
| Home Visit Request (to be received before 10am) | 028 90 360 520 | 8.30am to 5.30pm |
Emergency Calls Only |
028 90 360 520 | |
| Prescription Answer Service | 028 90 360 510 | 24 hour service |
ALL TELEPHONE CALLS ARE RECORDED AND MONITORED FOR TRAINING PURPOSES
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When the surgery is closed and you need a doctor IN AN EMERGENCY ONLY please contact
Dalriada Doctor on Call 028 2566 3500
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| IT Manager: Tracey McFall Practice Manager: Mrs Gillian Revie |
Compliments, Complaints and Feedback We welcome your comments about our service. If you have any issues which you wish to raise, please ask to speak to a Senior Receptionist initially. We operate a complaints system in line with NHS policies. You can make a complaint verbally to a Senior Receptionist or ask to speak to the Practice Manager. You can also complain in writing. Please do not send complaints via email as these may not go to the appropriate person. |
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